Because the inhabitants of the United Arab Emirates (UAE) continues to develop in tandem with its increasing economic system, there’s a urgent want for medical suppliers to plug the nation’s healthcare provide hole.
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Based in 2013, Healthpoint is simply one of many many new well being clinics within the UAE’s capital emirate Abu Dhabi. Owned by native authorities funding arm Mubadala, the hospital brings collectively 4 medical centres: Abu Dhabi Knee & Sports activities Drugs Centre, Wooridul Backbone Centre, the Bariatric & Metabolic Surgical procedure Centre, and the Plastic & Cosmetics Surgical procedure Centre.
Saif Al Siksek, CIO for healthcare technology across the group, stated expertise is “deeply embedded” within the organisation and impacts each enterprise perform.
Al Siksek, who manages 16 IT employees, stated Healthpoint is utilizing automated and interoperable healthcare information systems to “enhance medical care, decrease prices, improve effectivity and cut back error.”
He advised Pc Weekly that expertise improves issues for healthcare suppliers and their prospects. “When coping with giant quantities of affected person knowledge, providers and coverings, expertise is ready to present fast, handy and efficient providers for sufferers and physicians,” he stated.
For the enterprise, revenues have elevated partly as a result of the usage of new expertise. In response to Mubadala’s annual report, the excessive efficiency of its healthcare division helped to drive a turnaround within the funding agency’s total income in 2016. Healthcare revenues have been up almost 30% to DHs1.4bn.
Al Siksek stated expertise is a significant enabler for driving revenues by bettering buyer satisfaction to the extent that it encourages extra Emiratis to remain dwelling for therapy moderately than journey overseas.
“Expertise helps us present sufferers with simpler and most well-liked entry to our providers. [This includes] electronic medical records and analytics to trace and enhance the standard [of treatment],” stated Al Siksek.
“We all know the sufferers’ medical historical past previous to their arrival, which helps to place them comfy and expedite processes. This additionally prevents them from having to undergo routine medical exams again and again, which might usually show time-consuming and expensive.”
Al Siksek described among the newest medical tech gear the organisation is investing in, reminiscent of Slender Band Imaging (NBI), which is used to diagnose minute pre-cancerous lesions, and Centaur, which is the computer-assisted system utilized in physiotherapy and rehabilitation therapy to strengthen core and backbone muscle tissue.
The usage of IT in healthcare, like in most sectors, is quickly turning into a significant service enabler, moderately than back-end help. On account of this, Al Siksek stated his function – in addition to the role of CIOs across the Middle East – is altering.
“IT departments are not seen as merely offering system help and upkeep, or aligning and streamlining software program. With a quickly evolving market, the function of the CIO in the Middle East is rising into that of a strategic associate,” he stated.
“A well-qualified CIO is important to introduce and combine features, processes and techniques, that are pivotal to an organisation’s profitable working.”
He added that CIOs more and more should be financially astute and have the flexibility to set and obtain strategic aims.
Al Siksek stated his job, whereas rewarding, comes with a set of powerful challenges. “The primary problem is convincing enterprise homeowners of the advantage in adopting sure digital practices and different deep-seated adjustments, reminiscent of having physicians adapt to the brand new digital medical file as a substitute of the traditional method.
“The second main problem is discovering the best industrial companions, suppliers and sources to help in remodeling the enterprise right into a digital atmosphere. There are a handful of healthcare companions and firms that may have their techniques customisable to the workflows and processes, which we use in our follow at Healthpoint.”
He stated there’s at the moment a scarcity specialist expertise within the native market, which is an issue. “It’s not simple to rent human sources who’ve labored on integrating healthcare technologies with healthcare techniques. Nonetheless, the market is rising, and we count on to have extra expert and certified people within the discipline, within the close to future,” he stated.
In the meanwhile, Al Siksek stated he’s primarily targeted on establishing a normal healthcare course of throughout particular medical practices.
“Getting medical doctors from totally different medical faculties and practices to agree on a normal workflow course of can show difficult,” he stated.
“Nonetheless, we’re collectively pushed by the necessity to present the best high quality affected person care and providers, and it’s this widespread purpose that helps us work collectively in direction of remaining business leaders.”
For well being corporations to stay forward of the curve, Al Siksek stated IT leaders should always hold observe of the most recent applied sciences and providers.
He referred to Healthpoint’s current implementation of GetwellNetwork system, saying: “[GetwellNetwork] makes use of intuitive affected person care expertise designed to supply personalised providers. That is utilized by means of an in-room TV display screen that educates sufferers about their situation and prescribed treatment. It permits them to speak with their caregivers, and can also be prolonged to the affected person’s household in order that they may help within the restoration course of.”
Al Siksek stated he’s constructive about his agency’s future, significantly within the context of hovering GCC healthcare demand. “As is the case with most industries, the healthcare sector has nice capability for progress by means of digitisation and adopting the most recent applied sciences,” he added.