Six new and up to date web sites, 13 good purposes and an array of digital providers have been launched at Gitex 2017 by Sharjah’s Division of eGovernment (DeG).
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The prime function of all this making life extra handy for residents of the emirate, in accordance with Sheikh Khalid Bin Ahmed Bin Sultan Al Qasimi, director common at Sharjah DeG.
“Our Vision 2021 objectives to rework Sharjah into a sensible metropolis are supposed to make life extra handy for the residents. We need to streamline all of our authorities providers by way of the usage of new digital platforms and disruptive applied sciences,” he stated.
Al Qasimi added digital transformation committee was launched a month earlier than Gitex 2017 to supervise the development of the emirate’s targets.
The plan goals to enhance Sharjah’s stature as a regional magnet, improve the quality of life for residents, improve the emirate’s aggressive benefits, and help its deliberate regional and international integration.
“The Digital Transformation Committee will work with departments and individually assess their necessities and their timeframe for implementation targets to make sure that nobody is left behind,” stated Al Qasimi.
The collaborative method to Gitex on the Authorities of Sharjah stand is consultant of the way in which the broader United Arab Emirates (UAE) is tackling the changes required to provide 21st century services to its residents.
“The choice was made that Sharjah must be current at Gitex as one organisation – we now have 48 departments underneath the identical umbrella right here,” stated Al Qasimi.
“The explanation it’s essential is as a result of all seven of the emirates are present process the transformation as a part of our imaginative and prescient standards, and being a part of this nice nation there are obligations we now have, to rework the way in which that we use expertise to reinforce the providers we offer to the general public.”
As such, the digital transformation committee will oversee authorities entities’ adherence to targets which were set out by the federal authorities, in accordance with sure key performance indicators (KPIs) by way of well being, training and enterprise.
“However the ruler of Sharjah additionally desires the residents to stay a very simple life in the case of interplay with the federal government and its varied entities. What we need to do is rework the providers and overhaul the established order,” added Al-Qasimi.
“We need to give our residents issues they don’t even realise they want, such because the Chat Bot app, a digital assistant primarily based on artificial intelligence that’s deployed on all authorities programs to work together with members of the general public and assist them resolve their queries and end their transactions shortly.”
One of the crucial attention-grabbing bulletins this week from Sharjah DeG was the launch of the Customs Division on Wheels, a cellular customs workplace that goes the place it’s wanted within the emirate.
“If you want to work together with the customs division, you don’t must go all the way down to the workplaces, it may well come to you and kind out no matter inspections and paperwork must be finished,” stated Al Qasimi. “Once more, it’s all about making life extra handy for the residents of Sharjah.”